GenerousChurch

Privacy and Security Policy

Protecting the privacy and security of data about you is a responsibility GenerousChurch, Inc. ("Company", "our" or "we") take very seriously. This policy describes the types of information we may collect from you, or that you may provide, when you visit the website www.generouschurch.com (our "Website") and our practices for collecting, using, and sharing that information.

This policy applies to information we collect on this Website and in email, text, and other electronic messages between you and this Website. This policy also applies to information we collect through other interactions with our customers and visitors, including, our surveys, phone and email communication, and our social media accounts like Facebook, YouTube, Pinterest, Google+, Instagram and Twitter. However, this policy does not apply to information collected by any third party, including through any third party website, application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. After you read this policy, if you decide that our practices and procedures meet your expectations, there is nothing you need to do. However, if you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this policy.

What information do we collect?

We collect several types of information from and about users of our Website. We receive some of this information directly from you, such as when you submit an online form, buy a product or service, sign up to receive electronic communication, post a public comment, complete a survey, or communicate with us by email or other means. Other information we receive automatically as you access, navigate and interact with the Website. We also may receive information from and about you from third parties, such as our business partners, vendors and referral sources. The types of information we collect include:
  • Information by which you may be personally identified ("personal information"), such as your name, e-mail address, mailing address, telephone number and credit card information.
  • answers to specific questions about you that are requested in our online forms, such as the name and location of your church, your average weekly church attendance, and how you heard about us.
  • The contents and records of your correspondence with us by email, telephone and otherwise.
  • The comments, inquiries, stories and data you submit through our online forms, surveys and questionnaires.
  • The contents of your comments and posts on our Website and social media accounts.
  • Details of the transactions you conduct through our Website.
  • Certain social media account information (e.g. name, username, email address) if you engage our social media pages, share our Website content, follow us or otherwise use the social media or other share plugins and applications accessible through our Website.
  • Information about your internet connection, such as the Internet protocol (IP) address associated with your device, the location information associated with your IP address, your browser type and version, and your screen resolution.
  • The details of your visit to the Website, such as a record of the content you view, the date and time that you view such content, your search queries on the Website and your shopping cart and order history.
GenerousChurch, Inc. will never ask you to provide or confirm your personal information through an email unless you have requested such an email or transaction from us. Never respond to an email (especially unsolicited email) which asks for personal or account information.

How can you change the personal information you provide online?

You can change information you have provided, including your current email address by sending an email to info@GenerousChurch.com or calling 1-601-707-5551.

How do we protect your personal information?

We have implemented standards of security to safeguard your data. We have physical, technical and administrative safeguards in place to protect your data. The technology we use to protect your data is reviewed and improved upon as needed.

The pages of our Website for placing orders utilize an internet method known as Secure Socket Layers (SSL). With SSL engaged, pages are sent to you in an encrypted (scrambled) format and any information you submit to GenerousChurch is also encrypted. Encryption is the transformation of data into a form unreadable by anyone who doesn't have the appropriate decryption key. This method of transferring sensitive data is considered the industry standard for the Internet.

For added security, close your browser completely when you finish using this site. While online, your browser is using part of your computer's memory. If your browser is left open, it may be possible for someone using your computer to go back and use this memory to access your information. Closing your browser clears this memory. You may also want to consider clearing your browser's temporary files.

For your security, we highly recommend you upgrade your browser to versions that support SSL. Microsoft Internet Explorer, Mozilla Firefox and Apple Safari are three browsers that support these encryption techniques. A solid lock graphic will display when the SSL mode is engaged and the connection is encrypted. If you are not sure if your browser is compatible, check with your service provider.

Although we have taken steps to protect your information against unauthorized access and use, alteration, and/or loss, you should keep in mind that no data transmission over the internet is 100% secure and any information disclosed online can potentially be intercepted and used by unauthorized parties. Therefore, we cannot promise that your use of our Website will be completely safe.

What do we do with the information we gather?

We use the information we collect about you or that you provide to us, including personal information, in one or more of the following ways:
  • To respond to your questions and request, such as to fulfill requests for additional product information or your requests for contact from a GenerousChurch representative
  • To provide you with the products and services that you order from us.
  • To send you announcements and promotions about GenerousChurch products, services, resources, news and events if you have not opted out of these communications.
  • To improve Website safety and satisfaction and create a more user-friendly online environment for our Website visitors.
  • To aid in problem resolution if you experience technical difficulties while visiting our site.
  • To look at website trends and customer interest.
  • To research, develop and improve GenerousChurch products and services.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To help resolve disputes, if needed.
  • To fulfill any other purpose for which you provide it.

Who else has access to the information we collect?

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To contractors, service providers, and other third parties we use to support our business, such as our payment transaction processor, web hosting service provider, and our delivery service provider who ships and delivers your online order.
  • To our business partners, with whom we have collaboration, marketing or promotion arrangements, to market products and services to you if you have not opted out of such marketing communication.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GenerousChurch, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GenerousChurch, Inc. about our Website users is among the assets transferred.
  • To a company controlled by, controlling, or under common control with GenerousChurch, Inc.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
We may also disclose your personal information:
  • If we are required to comply with any court order, law, regulation or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our contractual terms, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GenerousChurch, our customers, or others.

How do you opt out of data sharing & email marketing?

To opt out of certain data sharing and email marketing, as described below, email us at info@GenerousChurch.com or write us at:

GenerousChurch, Inc.
P.O. Box 211
Madison, MS 39130-0211

or by calling us 601.707.5551. We are available to answer calls between the hours of 8:30 a.m. and 4:30 p.m., Central time Monday – Friday.

You may choose one or more of the following options:
  • Tell us not to use your personal information to send you further marketing and promotional communication.
  • Direct us not to share your personal information with our partners with which we have joint collaboration, marketing or promotion arrangements.
Please note that if you opt out of receiving marketing communication from us, we may still contact you for transactional purposes like confirming or following up on an order or service request, or responding to another type of customer inquiry. Also, you should know that our regular service mailings may still contain marketing materials. If you have opted in to receive electronic service notifications and/or confirmations, you will continue to receive such emails.

How do we respond to "Do Not Track" signals?

GenerousChurch, Inc. does not collect or share personally identifiable information about your online activities through web tracking mechanisms, therefore "Do Not Track" signals are not honored.

Do we use cookie technology?

Cookies are messages which often include anonymous unique identifiers given to your web browser by a web server. The browser stores the message on your computer. The message is sent back to the server each time your browser requests that site.

Cookie technology, however, may be used in various sections of our website to provide you with customized services and increase the quality of your online experience. GenerousChurch, Inc. may use cookies to create a unique identifier to recognize you as a repeat visitor on subsequent visits and to collect information about your activities on our website to serve you more relevant advertisements on GenerousChurch.comand with other third parties who may recognize the cookie technology and display GenerousChurch, Inc. advertisements. The cookie uses this identifier to differentiate site visitors; it does not provide any personally identifiable information or directly identify you.

Cookies:
  • Cannot be used to reveal your email address obtained from your hard drive or learn confidential or personal information about you that you have not already explicitly revealed.
  • Cannot read data off your hard drive or read cookie files created by other sites.
  • Are not executable programs and cannot damage your computer or files on your computer.

How can you set or delete your computer's cookies?

You may be able to set your computer's browser to opt-out of receiving and storing cookies, however, doing so may limit your access to certain sections of our site. You also can delete cookies stored on your computer's browser. The process to set or delete cookies differs by browser. See your browser's "Help" feature or contact the manufacturer for instructions on how to set/delete your browser's cookie options. Your mobile device may not give you the ability to control cookies.

Do we use Flash cookies?

Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, click here. Web beacons (also known as web bugs, pixel/page tags and clear GIFs) are small electronic files that permit us to monitor the behavior of site visitors based on IP address. We may use web beacons on our Website and in email communications for aggregate statistical purposes (for example, recording the popularity of certain website content and verifying system and server integrity).

What is our policy for children (individuals under 13 years of age)?

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@GenerousChurch.com.

Public posts to our Website.

You may be permitted to provide content and information to be published or displayed on public areas of our Website or social media accounts, such as by adding a comment to a blog or video or by sharing a Generosity Story. We welcome you to submit such content and information, but please be aware that, if we allow it to be displayed, it will be viewable by all visitors of the Website or social media page and we cannot control what such visitors will do with it. In addition, even if such content is later deleted, it may remain viewable in cached and archived pages, or might have been copied or stored by other visitors. Therefore, before deciding to provide such content and information, understand that you are doing so at your own risk.

What about links to other websites and social media features?

Our Website contains links to third party websites. If you click on one of those links, you will be taken to websites we do not control. Although our intent is to provide links to other quality sites, we cannot guarantee the safety and privacy of information you provide to these linked sites. Any data or personal information collected by websites other than our Website is not covered by this privacy policy. You should read the privacy policies of other websites carefully. We are not responsible for third party websites.

When you engage with our content on or through third party social networking plug-ins on our Website, the operators of those social media platforms may collect information about your use of our Website and may notify other users of the platform about your activities on our Website. Your interactions with social media and other sharing features on our Website are governed by the respective privacy policies of the companies providing those features.

Questions or comments?

If you have questions regarding our Privacy and Security Policy, send a message using our online Contact Us form, or send your written request to info@GenerousChurch.com or:

GenerousChurch, Inc.
PO Box 211
Madison, MS 39130-0211

Also, if you receive email messages from GenerousChurch, Inc. about updates to our website and wish to no longer receive these updates, you can unsubscribe from our mailing list following the unsubscribe directions in the email.

Changes to this Policy

This policy may change from time to time. We will notify you of any material changes to this policy by posting an updated copy on our Website. Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Effective Date: April 1, 2017

Last Revision Date: April 1, 2017
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